The following story was posted recently in a litigation support group by an experienced litigation support specialist who was hired to do scanning of closed files at a busy litigation law firm. He was responding to a conversation thread about the importance and meaning of job titles in the litigation support industry. I found his insight and descriptive language fascinating and felt it needed to be shared as broadly as possible. For someone like me, who has consulted with law firms and run a scanning shop, it rings very true. If you are a lawyer, litigation law clerk, litigation support staff or scanner operator for a vendor, you need to read this.
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